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Add an X1 door or elevator to a new or existing site.
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In the programming pop-up, click the Pre-Program X1 checkbox.
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Add a Serial Number, First Door Type and Connection Type before saving. This will ensure the pre-programming gets sent down to the X1 properly once it comes online.
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After saving, the pre-programming will appear on the Site Information and Diagnostics page with a gray highlight around the box and the status as Pending.
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Once the X1 comes online, the programming will automatically be sent down to the X1.