Security Command
Security Command
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Add a Location

To add a new location to a location group, complete the following steps.

Step 1: Program Your App Key

Before adding a location in Security Command, program your App Key into the panel in REMOTE OPTIONS if you changed the default. If your panel uses the default App Key, it will be automatically programmed by SecureCom. The App Key allows Security Command and Virtual Keypad to connect to a panel. To view your App Key, go to Settings > Company. For more information about remote options programming, refer to the appropriate panel programming guide.

Step 2: Set Up the Location

The options available to you during location setup will depend on the device and connection type. Before you can program or remotely update a panel, you must add it and connect to the panel from Security Command.

Note: EASYconnect only works on panels that are capable of wireless or wired network communication. For EASYconnect or network connections, ensure ALLOW NETWORK REMOTE is set to YES in the panel’s REMOTE OPTIONS. For EASYconnect, network outbound port 4001 must be open.

  1. Go to Location Groups.

  2. Select a location group to open the Location Group Summary.

  3. In Locations, select the Add icon.

  4. Enter the location name. If preferred, enter an Alternate Location Name, which will be what appears instead of the location name from your dealer’s internal location.

  5. In Location Type, select the panel model.

  6. Select a Connection Type. Enter the required connection information as follows:

    • For a Cellular connection, enter or scan a SIM number, then select Get Status. If the module is inactive, select Activate. To schedule cell activation, refer to Auto-Program a Location.

    • For a panel that only uses EASYconnect, enter or scan the panel serial number In Serial Number.

    • For a panel that uses EASYconnect + Cell Backup, enter or scan a SIM number, then select Get Status. If the module is inactive, select Activate. Enter the panel serial number In Serial Number.

    • For a Network connection, enter the panel network’s public IP address or DDNS hostname in Network Address.

Note: To enable DualSIM, choose Cellular or Easyconnect + Cell Backup as the Connection Type, then select the checkbox next to Use DualSIM. Enter the First Serial Number and the Second Serial Number, then select Get Status for each SIM number. If the module is inactive, select Activate next to each SIM number.

  1. In Account Number, enter the location’s receiver number in the leftmost field and the location account number in the rightmost field.

  2. In Integrator, select the dealer you want to send any associate billing to.

  3. In Keywords, create a new keyword or select an existing keyword to associate with the location.

  4. If you’ve programmed a remote key in the panel’s REMOTE OPTIONS menu, enter it in Remote Key. To change the remote key, click the Change Remote Key button and enter the new remote key number.

  5. Configure additional options as needed.

  6. To establish connection, select Test Connection, then select Yes to start the test. If the connection fails, troubleshoot connection type settings in Security Command, panel COMMUNICATION and REMOTE OPTIONS programming, and physical configurations.

  7. Continue to the next section to configure Virtual Keypad options. Otherwise, select Save.

Step 3: Configure Virtual Keypad Options

Configuring Virtual Keypad options determines how your users interact with their location in the app. Security Command allows you to choose a location package, then enable or disable any of the options as needed.

  1. Choose a location package.

  2. In Additional Features, select any features that you want to activate.

  3. If necessary, add tracked outputs, sensors, and doors.

  4. For access locations, choose any doors that you want to include in the app.

  5. In Video, choose any options that you want to include.

  6. Continue to the next section to configure other features. Otherwise, select Save.

Step 4: Configure Other Features

Select any other features from Additional Options, Virtual Keypad Access, and Video that you want to include in the location, then select Save.