CSV Import enables you to bulk import users with a CSV template. To use a CSV Import in Virtual Keypad, complete the following steps:
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Go to Users.
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Select CSV Import.
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Select Download the CSV Template, then open the template.
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Enter the user information in each column:
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Name—Enter the user’s first and last name.
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Code—For a standard user code, enter the user’s code. For a credential, enter the Internal Number. The Internal Number is the number inside that’s transmitted to a reader when it’s scanned, not the number printed on the outside. The internal number is the second number (typically after a colon or dash) written on the sheet provided with the credential.
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Profile (available only on some locations)—Enter the number of the profile to assign the profile to the user. Add up to four profiles to one user by entering one number per profile column. To find the profile numbers, go to Profiles and select each profile. To view information on your location’s profiles in one location, export an All Locations Report in Quick Reports.
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Level—Enter the user’s Authority Level.
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External (optional)—If the user has a credential, enter the number printed on the outside of the user’s credential. Otherwise, leave this field blank.
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Areas—Enter the area numbers that you want the user to have permission to arm or disarm, separated by a comma.
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Pin (available only on some locations with Card Plus Pin enabled)—Enter the user’s pin for Card Plus Pin.
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Save and close the template.
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Press Select CSV File on the CVS Import page in Users.
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Choose your saved template, then select Upload.